Privacy Policy

Effective date: October 27, 2026 Turner Custom Coatings LLC ("we," "us," or "our") operates turnercoatings.arielcreativegroup.com (the "Site"). This Privacy Policy explains what information we collect, how we use it, and the choices you have. Information we collect When you fill out a form on the Site, we collect the details you choose to share, such as your name, email address, phone number, and information about the service you're interested in. Our Site and hosting provider may also record basic technical information, such as your IP address, browser type, device type, and pages viewed. The Site may use cookies to function and to understand how it is used; you can control cookies in your browser settings. How we use your information We use your information to respond to your request, schedule and confirm appointments, provide our services, improve the Site, and meet our legal obligations. SMS opt-in and text messaging How you opt in: you opt in to text messages by checking the optional SMS consent box on our booking form and submitting it with your phone number. Consent is not required to book. What we send: appointment confirmations and reminders, service updates about your floor visit and project, and replies to your inquiries. We do not send marketing or promotional texts. Message frequency varies. Message and data rates may apply. Text STOP to opt out at any time. Text HELP for help. No sharing: No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties. How we share your information We do not sell your personal information. We share it only with service providers that help us run our business (such as our website host, customer relationship management platform, and email and text messaging tools), who may use it only to provide their services to us; when required by law; or as part of a business transfer. How long we keep your information We keep your information as long as needed to respond to you, provide our services, and meet legal requirements, then delete or de-identify it. Your choices You can ask us to access, correct, or delete your information, and you can opt out of emails at any time using the unsubscribe link or by contacting us. Security We take reasonable measures to protect your information, but no method of transmission or storage is completely secure. Children's privacy The Site is not directed to children under 18, and we do not knowingly collect their information. Changes to this policy We may update this policy and will revise the effective date when we do. Contact us Turner Custom Coatings LLC Houma, LA (985) 777-0814